Retainly reads token usage and billing signals, scores every customer's churn risk with ML, and runs the retention play automatically — while the revenue is still saveable.
In a token model there's no slammed door — usage just fades. By the time Stripe logs the cancellation, the moment to act is long gone. The signals were there the whole time. Nobody was watching.
Connect your stack once. Retainly handles collection, prediction, and action on a loop — so retention happens without anyone remembering to do it.
Stripe gives billing behavior — payments, dunning, plan changes. Supabase gives product activity — token burn, logins, feature use. Synced continuously, normalized in one place.
A gradient-boosting model scores every customer 0–100, with the top reasons and a predicted churn window. It learns your data over time — not a generic benchmark.
Cross your threshold and the AI agent acts — a personalized email, a Stripe coupon, a call invite. Fully automatic, or drafted for one-click human approval.
Every customer gets a live 0–100 score, the three factors driving it, and the window they're likely to leave in. No black box — the reasons are the whole point.
FEATURE WEIGHTS · per-customer retrained · XGBoost
Cross your risk threshold and the agent runs the right play — written from the customer's actual profile and the reason they're leaving. You stay in control of when and how.
Hi Alex — we noticed your team's token usage dropped off over the last couple of weeks, and wanted to check in before anything got in your way.
If you hit a wall integrating the new endpoints, here's the 4-minute guide that usually unblocks teams. Happy to jump on a call too.
Pick up where you left offOAuth into Stripe, map a couple of Supabase tables, and Retainly starts scoring your book in minutes. Map fields by hand — you stay in control of what's read.
Payment history, dunning, refunds, subscription status and MRR per customer — read via OAuth, in real time.
Token consumption by day, login frequency, feature usage. Map users and usage_events tables by hand at connect.
Not on Supabase? Direct Postgres, PlanetScale & Firebase support on the roadmap.
Join the waitlist for early access. Be first to connect your stack and turn passive churn into recovered MRR.